EU
SafeHeal is committed to protecting your privacy by maintaining the integrity and confidentiality of your personal data. We developed this notice to help you understand the types of personal data we collect, how we use your personal data, with whom we share your personal data and how we protect your personal data. This notice also provides other useful information regarding the data we collect.
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Your Personal Information
There are certain places on our websites where you may choose to provide us with personal information about yourself. For example, you may want to submit your name, address, e-mail address [through our website form] and/or other identifying information to us via our website to receive information about various topics, register for SafeHeal’s events, contact SafeHeal’s customer service, or respond to SafeHeal’s surveys. We will use the personal information you share with us to provide information to you, communicate with you, and/or further personalize your experience on our websites. Personal information is used only for our legitimate business interests, to comply with applicable laws, and/or to protect the operation of our websites and other properties.
You may submit data via other routes to us, for example, by email, phone, or regular mail.
To protect your privacy, we ask that you do not provide us with any protected/sensitive health information (as defined in 45 CFR §160.103 or in General Data Privacy Regulation, article 9 or other applicable international regulations) on or through our websites. We also ask that you do not provide or disclose any sensitive information through the websites or otherwise to us.
If you have consented to receive promotional e-mails about products or services, you can always unsubscribe to SafeHeal’s promotional e-mails by clicking on the unsubscribe link located at the bottom of the message or notifying us as specified in the “Contact SafeHeal” section of this Policy.
Personal Information Released to Outside Parties
We may share personal data with service providers we have retained to perform services on our behalf (such as customer support and data analytics). These service providers are contractually required to safeguard the data provided to them and are restricted from using or disclosing such data except as necessary to perform services on our behalf or to comply with legal requirements.
SafeHeal may transfer the personal data we collect through the Channels to, and store such data in, other countries, including the U.S., which may have different data protection laws than the country in which the information was provided. If we do so, we will transfer the personal data only for the purposes described in this Privacy Notice. To the extent required by applicable law, when we transfer your personal data to recipients in other countries, we will take measures to protect that information.
By filling out a website form on the SafeHeal website, or by contacting any employee by email @SafeHeal.com your personal data will be processed by SafeHeal and our sub-processors as indicated below.
| Communication medium | Data category | Purpose | Recipient | Location | Retention period |
|---|---|---|---|---|---|
| Name, email, company affiliation, any other information contained therein [e.g., job applications, quotation requests, etc.] | Communication | Microsoft Outlook | Global [including European Union, United States*] | Maximum of 2 years from last contact or a maximum of 2 years from termination of an agreement | |
| Hiring, Customer Management | Microsoft Sharepoint | European Union | |||
| Website forms | Name, email, phone, company, any other information contained therein | Communication | Miranda Creative, Inc. | Global [including European Union, United States*] | Maximum of 2 years from last contact or a maximum of 2 years from termination of an agreement |
| Communication | Microsoft Outlook | Global [including European Union, United States*] |
*= These transfers are made on the basis of appropriate safeguards in accordance with applicable data protection laws, including the use of Standard Contractual Clauses approved by the European Commission. We ensure that such recipients are contractually bound to protect your data according to EU standards.
How we protect your personal data
SafeHeal retains the personal data that we obtain about you as long as (1) it is needed for the purposes for which we obtained it, in accordance with this Privacy Notice or (2) if we have another lawful basis, stated in this Privacy Notice or at the point of collection, we may retain that data for a longer time period. As a general rule, we retain personal data about customer contacts for the duration of the product/service agreement in place with SafeHeal (i.e., over the entire lifecycle of the Customer/Account).
SafeHeal takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of personally identifying and potentially personally identifying data.
Your rights
As a data subject you have the following rights regarding your personal data:
Right of Access – You can request access to the personal data we hold about you and obtain a copy of that data.
Right to Rectification – You have the right to request the correction of inaccurate or incomplete data.
Right to Erasure – Also known as the “right to be forgotten,” this allows you to request the deletion of your data under certain circumstances.
Right to Restrict Processing – You may ask us to limit the way we use your data in certain scenarios.
Right to Data Portability – You can request to receive your data in a structured, commonly used format, and have the right to transmit that data to another controller.
Right to Object – You can object to the processing of your data for direct marketing or on grounds relating to your particular situation.
Right to Withdraw Consent – Where data processing is based on your consent, you may withdraw that consent at any time.
Right to Lodge a Complaint – You have the right to file a complaint with your local supervisory authority if you believe your data has been mishandled.
We take your rights seriously and will respond to all valid requests within the timeframe set by law. To exercise any of these rights, please contact us at [email protected].
Contact SafeHeal
If you have any questions or comments about this Policy, or any request about Your Personal Information, you can contact SafeHeal at the following e-mail address: [email protected].
Additionally, you may contact us by writing via postal mail at the following address:
SafeHeal SAS
40 Rue du Louvre
75001 Paris — France
Karl-H Blohm, PhD
Vice President, International
[email protected]
SafeHeal Inc.
1501 W. Cleveland Street, Suite 200
Tampa, FL 33606 — United States
Scott DePierro
Vice President, U.S. Operations and Global Business Development
[email protected]
Terms of use
Last updated: October 23, 2025
SafeHeal provides this website as a service for our customers and the general public. The information given on this website is general in nature and is not meant to render medical advice. If you are seeking medical advice, SafeHeal recommends that you contact a qualified medical practitioner. SafeHeal claims no liability for, nor endorses, any medical opinions or advice given on this website.
Access and use of this website is at the user’s own risk. By visiting this website, you consent to the terms and conditions contained in these Terms of Use, and are subject to all applicable laws, statutes, or regulations. These Terms of Use and SafeHeal’s Privacy Policy are the complete agreement between you and SafeHeal with respect to your use of our websites.
Disclaimer
The information given on this website is for general informational purposes only. While SafeHeal makes every effort to ensure that the information on this website is up to date, SafeHeal cannot guarantee that it is error-free, and makes no warranties or representations about the accuracy of such information. The information may be subject to change at any time and without notice. SafeHeal is not liable or responsible for any consequences resulting directly or indirectly from any action or inaction you take based on your reliance on the information on this website.
Copyrighted Material
All material and content, including images and text, posted or submitted on this website are protected by United States, Europe and foreign copyright laws, and may not be copied, displayed, downloaded, distributed, modified, reproduced, retransmitted, or used in any manner without SafeHeal’s prior written permission. For linking or permission requests, please contact us.
Automatic Data Collection; Cookies
When you visit our websites, there may be certain bits of information that are automatically collected via browser cookies placed on your computer’s hard drive, such as the type of web browser you use, the name of the domain from which you access the internet, and the date and time you access our websites. SafeHeal cookies by themselves will not be used to find out the identity of any user. Instead, we will use the information collected to provide you the best possible site navigation experience. We can use the information collected to provide better service, customize our websites based on customer preferences, and otherwise administer and improve our websites for your use.
Third-Party Content and Embedded Services
Our website may include content and features provided by third parties, such as embedded videos, maps, social media plugins, and other tools (e.g., YouTube, Google Analytics, Google Recaptcha). When you interact with or view this content, those third parties may place cookies and collect information about your usage, even if you do not directly engage with the feature.
We do not control these cookies or the data collection practices of these third parties. For more information about how such providers use cookies and process your data, we recommend reviewing their respective privacy and cookie policies.
You can manage your cookie preferences, including third-party cookies, through our cookie banner or browser settings. However, disabling certain cookies may affect the availability and functionality of embedded content. Would you wish to withdraw your consent to cookie management, please contact us at the following e-mail address: [email protected]
Your use
By visiting this website, you agree not to disrupt or intercept any data or information that is posted on this website or located on any of SafeHeal’s servers. You agree not to circumvent any security measures of this website. You also agree to abide by all applicable local, state and federal laws concerning the use of websites and privacy.
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